Shipping Policy

📧 Customer Support: support@summerbluegear.com
📞 Phone: [INSERT BUSINESS PHONE NUMBER]

Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Custom or large wholesale orders may require additional processing time. If we anticipate a delay, we’ll contact you directly.

Shipping Methods & Carriers
We ship via trusted carriers such as UPS, FedEx, and USPS, depending on order size, destination, and urgency.
Once your order ships, you’ll receive an email with tracking information.

Estimated Delivery Time
Shipping Option    Estimated Delivery Time
Standard Shipping    3–7 business days
Expedited Shipping    1–3 business days (extra fee)
Freight (Large Orders)    Varies by destination

Note: Delivery times are estimates and not guaranteed. Delays may occur due to weather, high order volume, or carrier issues.

Shipping Rates
Shipping charges are calculated at checkout based on weight, destination, and service type.
Wholesale customers may be eligible for discounted or negotiated shipping rates based on order volume.

Local Delivery & Pickup
Local delivery or warehouse pickup may be available upon request.
Please contact us at support@summerbluegear.com or [INSERT PHONE NUMBER] to arrange.

Rental Return Shipping
If you’re returning rented linens, please use the prepaid return label provided, or ship to the following address:

📦 Return Address:
[INSERT RETURN SHIPPING ADDRESS HERE]

Returns must be shipped by the agreed rental return date to avoid late fees.

Shipping Delays & Lost Packages
Summer Blue Gear is not responsible for delays after a package has been transferred to the shipping carrier.
If your shipment is delayed or lost, contact the carrier directly and notify us so we can assist with a claim if possible.

Shipping Damage
Please inspect your package upon delivery. If you find any damage, notify us within 48 hours by emailing support@summerbluegear.com with photos and a description. We'll process a replacement or file a claim.

International Shipping
At this time, we do not offer international shipping. Orders are fulfilled and shipped within the United States only.