Store Policy

1. Returns and Exchanges:

• We accept returns and exchanges within 15 days of the purchase date.

• Items must be unworn, unwashed, and in their original condition with tags attached.

• Proof of purchase is required for all returns and exchanges.

• Sale and clearance items are final sale and cannot be returned or exchanged.

• Refunds will be issued to the original form of payment. Exchanges can be made for items of equal or lesser value.

Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

 

2. Shipping and Delivery:

• We offer standard and expedited shipping options.

• Orders are typically processed and shipped within 1-2 business days.

• Shipping costs are calculated at checkout based on the destination and chosen shipping method.

• We provide tracking information for all orders to ensure transparency and ease of delivery tracking.

International shipping is available, and additional customs fees or taxes may apply depending on the destination country.

 

3. Product Quality and Warranty:

• We stand behind the quality of our products. If you receive a defective item, please contact us immediately for assistance.

• Our products are designed to withstand the rigors of nautical activities, but normal wear and tear are expected.

For manufacturing defects, we offer a warranty period of [30 Days], during which we will repair or replace the item at no cost to you.

 

4. Customer Service:

• Our customer service team is available to assist you with any questions or concerns you may have.

• You can reach us via email at [Summerbluegear@gmail.com] or by the online chat located on Summerbluegear.com during business hours.

We strive to respond to all inquiries promptly and resolve any issues to your satisfaction.

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